Account control
Delete your account
Clipeo provides a password-confirmed deletion flow inside the authenticated creator app. This public page explains the steps and does not collect credentials.
Delete in the mobile app
- Sign in to the creator account you want to delete.
- Open Profile, then Account & security.
- Scroll to Delete account and choose Delete account.
- Enter the current password and confirm the permanent action.
- Wait for the success response. The app signs the deleted account out.
The server validates the bearer session, reauthenticates the supplied password against the verified caller email, checks that both identities match, and deletes only that caller.
What the current backend removes
Deleting the Supabase Auth user triggers the configured database cascades for the caller’s profile and dependent application rows, including creator profile data, block records, and legal-consent records. The request cannot nominate a different user ID.
Production verification confirms recursive caller-prefixed cleanup in the avatars, video-samples, thumbnails, and message-attachments buckets before Auth deletion, while preserving another account’s prefix. Backup expiry, retained operational/security logs, legal-hold exceptions, and provider-level timelines still require approved policy and are not promised by this page.
If you cannot sign in
Use Forgot password from sign-in, complete recovery on a device with Clipeo installed, and then return to Account & security. A verified, monitored support channel is still a production release requirement; check Support for its current status.
Security reminder
Do not send anyone your password or paste it into a support message. The current password is entered only in the authenticated in-app deletion confirmation and sent to the protected deletion function over HTTPS.